Clerical Assistant Inpatient Care Management | Part Time

Clerical Assistant – Inpatient Care Management

Part-time, 3 days per week 8-4:30, weekend and holiday rotation, 48 hours bi-weekly

At Meritus Health, care doesn’t end at discharge—it’s a coordinated journey. As a Clerical Assistant in Inpatient Care Management, you’ll support the team in facilitating safe, timely transitions for hospitalized patients. From scheduling follow-up appointments to arranging transportation and delivering regulatory notices, you’ll play a key role in ensuring continuity of care and compliance with quality standards.

This role is ideal for a detail-oriented professional who thrives in a collaborative environment and values both administrative precision and compassionate patient interaction.

Key Responsibilities

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  Perform general office and secretarial duties to support care coordination and discharge planning

  
  


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  Deliver the Important Message to Medicare beneficiaries and assist with the appeal process when needed

  
  


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  Schedule post-discharge follow-up appointments to meet quality performance metrics

  
  


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  Meet with patients to educate them about appointments and identify barriers to attendance

  
  


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  Arrange patient transportation as indicated

  
  


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  Assist in the development and implementation of departmental projects and performance improvement initiatives (Katas)

  
  


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  Maintain accurate documentation and support efficient department operations

  
  


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  Uphold Meritus Health’s values of excellence, compassion, and collaboration in every interaction

  
  

Minimum Qualifications

Education

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  High school diploma or equivalent required

  
  


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  Associate degree preferred

  
  

Experience

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  Previous clerical experience in a healthcare environment preferred

  
  


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  Experience with Microsoft Office, fax machines, and electronic medical records preferred

  
  

Licensure/Certification

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  Not applicable

  
  

Knowledge, Skills, and Abilities

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  Effective communication and computer skills required

  
  


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  Basic understanding of medical terminology required

  
  


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  Knowledge of community resources preferred

  
  


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  Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment

  
  


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  Strong attention to detail and commitment to patient-centered service

  
  

Caring for Our Team 
We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes: 

• Health, Dental, and Vision Insurance
  Coverage begins on the first of the month following your hire date.


• Life Insurance & Disability Coverage
  Includes company-paid life insurance, as well as short- and long-term disability benefits to provide peace of mind.


• Paid Time Off (PTO)
  A generous PTO program designed to help you recharge and maintain a healthy work-life balance.


• 401(k) Retirement Plan
  Benefit from a robust company match to support your long-term financial goals.


• Education Assistance & Tuition Reimbursement
  Support for your continued learning and career growth.


• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  Options to save pre-tax dollars for eligible healthcare and dependent care expenses.


• Shift Differential Pay
  Team members working evening, night, or weekend shifts may be eligible for additional pay.

Happy to Help
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.