Coat Check Attendant - MGM Springfield

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Coat Check Attendant, you will set the stage for guest experience with your welcoming smile and service. In this role, here at MGM Springfield you will use your 2+ years of customer service experience to collect, transport, store, and return coats and jackets for guests. You will shine in those role by understanding guests needs, creating positive experiences that guests will remember far beyond their stay with us.

THE STARTING RATE: $15.00 per hour

THE DAY-TO-DAY:

• Assist guests and hotel staff in a professional manner, maintain a positive attitude and outgoing personality, demeanor and professional appearance

• Provide a high level of guest service to all guests and co-workers which are aligned and guided by the Company and Property’s core service standards and brand attributes in order to provide defining moments at every opportunity

• Collect, transport, store, and return coats and jackets for guests

• Orient guests to property and provide multiple Company offerings

• Complete applicable documentation, tickets, and other bell related forms

• Make and receive phone calls to guests and other employees for information, services, follow-up, and deliveries

THE IDEAL CANDIDATE:

• High School Diploma or GED

• 2+ Years of prior relevant experience Guest service experience or Customer service experience is preferred

• Willing and able to work a part-time schedule consisting of overnights Sun-Wed 10:30pm-7:15am, this includes weekends and holidays

• Demonstrate a positive attitude and outgoing personality

• Effective listening abilities with strong judgment skills

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10556

Pay Rate

The rate for this role is:

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!