Concierge - Part Time

Job Title: Concierge
Location: Plainsboro, NJ
Employment Type: Part Time                                                                                                                                                                                Salary range: $19/hourly
Department: Administrative

Summary:    The Concierge serves as an ambassador to the community and supports the Business Office Manager in meeting his/her responsibility for overall administration of the community. All responsibilities will be conducted in a manner that is consistent with the Maplewood Community philosophy.

Essential Functions:

• Provides positive first impression to all who enter the community


• Answers and screens all incoming telephone calls in a courteous and professional manner, Routes calls and takes messages, as appropriate


• Greets all visitors in a friendly, courteous and professional manner. Screens and requires visitors to “sign in” at reception desk. Notifies residents of visitors, Instructs resident’s visitor according to resident’s instructions.


• Receives and processes mail for community staff. Accepts all outgoing mail/packages.


• Types, copies, orders, and maintains inventory of office supplies, and performs other clerical duties.


• Maintains and updates log of all emergency phone numbers. Keeps log at front desk.


• Maintains and updates emergency contact information on each resident. Keeps information at front desk.


• Assists managers with various clerical responsibilities.


• Pages staff wearing beepers as necessary.


• Takes RSVPs for special functions as necessary.


• Oversees sign-up for scheduled transportation.


• Hands out maintenance requests forms and pass on to maintenance.


• Performs other duties as necessary.

Compliance & Safety:

• Follows emergency procedures


• Understands the safety practices and procedures.

Communication:

• Communicates effectively with supervisor and other staff


• Advise supervisor and appropriate manager in any changes in physical and mental health of resident immediately.

Education/Experience/Licensure/Certification:

• High School Diploma required


• Must possess a high degree of interpersonal relations skills and capability of relating to a variety of people and personalities. Considerable initiative and judgment is also required.


• Must have word processing and clerical skills.


• Must be able to work flexible hours and participate in holiday activities.