Day One Cell Center Advocate

Company : Cornerstone Advocacy Service

Job Type : Part-Time

Minneapolis

Number of Applicants

000+

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Day One Cell Center Advocate

Day One Call Center Advocate (Part-Time)

Our Mission:
Cornerstone’s continuum of service helps to create communities where individuals and families are safe, and children thrive. We advocate, educate and lead the way to social change.

Summary of Cornerstone
Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington and Minneapolis. Learn more at www.cornerstonemn.org.

Diversity and Inclusion:
We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ+ community are strongly encouraged to apply.

Salary range: $19.00-$21.65 an hour
This is a unionized position
Hours/ Scheduling: Every other weekend, Saturday and Sunday 7:00am -3:00pm

Job Summary:
The Cornerstone Day One Call Center (CC) Hotline Advocate position is responsible to provide trauma informed, survivor-centered, and culturally responsive services for victims/survivors (v/s) of domestic violence, sexual violence, human trafficking/sexual exploitation, and/or general crime. The Advocate responds to v/s and those supporting them via phone, text, email, or chat messaging through the 24/7 Day One Crisis Line, General Crime Victim Support Line and Minneapolis Hotline. Limited in-person support, advocacy, information, and referral is provided. This is an essential position within the Day One Network and utilizes the innovative practices of relationships, process, and technology to provide immediate and low-barrier access for v/s.

Experience/Qualifications
Bachelor’s degree in psychology, social work, or human service-related field or comparable combination of career and life experiences. One or more years of experience providing direct crisis response services in a trauma-informed setting.
• Understanding of trauma-informed, survivor-centered, and culturally responsive care practices.
• Broad knowledge of resources, human services, and other systems which interface with victims of a crime with an emphasis on serving diverse, marginalized and/or underrepresented populations.
• General understanding of crime victim’s rights, civil remedies, and the criminal justice systems with the understanding additional training will be provided.

Essential Functions:

Maintains professional and confidential trauma informed, survivor-centered and culturally responsive support, advocacy, information, and safety planning for v/s through phone, chat, text, and email.
Assesses with contacts/participants what they are currently seeking for services providing support, advocacy, and referrals through the Day One system, 211, community and system agencies, and other resources.
Sustains a high-level working relationship with referral partners inclusive of the Day One Network agencies, law enforcement, medical personnel, and others. Works collaboratively across all internal programs at Cornerstone.
Works as a team with other Call Center Advocates, all CAS program staff, and supervisors/managers to ensure all seamless referrals and information is up-to-date and accurate.
Assists walk-in participants with support, information, and referral as the need arise

Visit our career page at: https://cornerstonemn.org/about/employment/

Cornerstone Benefits:
Health care, paid time off, 12 paid holidays which includes employee birthday, retirement savings with up to 4% match after 1-year, Free Vision Coverage for employees Free Virtual Mental health Coverage for all employees and their immediate family, Free Virtual Medical Care for employees band their immediate family with enrollment in anyone of our medical plans basic life insurance free to employees, long term disability free to employees, and paid parental leave after 1 year.

EEO Statement:
Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, veteran, disability, age, marital or familial, and/or with regard to public assistance or any other characteristic. We are an Equal Opportunity and Affirmative Action Employer.

Original job Day One Cell Center Advocate posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to Call Center Advocate Jobs with your AI JobCopilot

Auto-Apply with AI

Similar Call Center Advocate Jobs in the US

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Day One Cell Center Advocate

Job Description - Day One Cell Center Advocate

Similar Call Center Advocate Jobs in the US

Mobile Apps