Desk Clerk - 600 7th St (Part-Time, Swing Shift)

As a Desk Clerk, you are often the first point of contact for residents and visitors, helping create a safe, welcoming, and supportive environment within the community. This role is ideal for someone who enjoys interacting with people, providing excellent customer service, and contributing to the well-being of residents.

We encourage candidates with lived experience to apply.

On-Site Position

Schedule: Part-Time, 24 hours per week

Swing Shift: Thursday-Friday, 3:00 PM-11:00 PM

Pay: $20.00-$22.00 per hour

Why You'll Love Working at Mercy Housing

• Early-close Fridays with 3 paid hours


• Early close before holidays with 3 paid hours


• Paid time off between Christmas and New Year's


• 15 days of PTO in your first year


• 12 company holidays plus 2 floating holidays


• Multiple medical plan options


• Dental coverage, including adult and child orthodontia


• Vision coverage


• 403(b) retirement plan with company match


• Paid volunteer time


• Paid parental and caregiver leave


• Company-paid life insurance


• Free Employee Assistance Program (EAP)


• Free basic dental coverage


• Pet insurance options

What You'll Do

• Welcome residents and visitors while providing exceptional customer service.


• Monitor building access and maintain accurate visitor logs.


• Answer and direct phone calls, taking detailed and accurate messages.


• Conduct routine property patrols to help maintain a safe community environment.


• Communicate important information to property staff and appropriate authorities as needed.


• Respond appropriately in emergency situations by contacting emergency services.


• Support a respectful, secure, and inclusive living environment for residents.

What We're Looking For

• High school diploma or equivalent.


• General office, front desk, customer service, hospitality, or security experience preferred.


• Strong communication and problem-solving skills.


• Ability to remain professional and calm in a variety of situations.


• Commitment to serving diverse communities with compassion and respect.