A Day in the Life:

The essential elements of the job duties:

• Assist with research, development, and facilitation of early childhood programs within Firefly Landing and museum gallery spaces.  Programs can include holiday programs, school programs, outreach programs, camps, classes, and daily engagement experiences.


• Enhance the visitor experience in the museum by engaging and interacting with visitors within the galleries including the early childhood space, Firefly landing, assisting with visitor questions and concerns, and facilitating daily programming within galleries and throughout museum with a focus on early childhood interaction.


• Prepare all materials for programs and set up early childhood space, Firefly Landing and clean up materials and space after programs. 


• Work with the Early Childhood Program Manager to develop and implement goals, objectives and learning outcomes for early childhood daily engagement programs.


• Conduct informal and formal evaluation for programs, within the galleries and Firefly Landing, and throughout the museum as appropriate for early childhood experiences.


• Support Visitor Services in providing a welcoming environment for all museum visitors. 


• Provide excellent customer service to daily visitors, program participants, educators and parents.


• Manage customer complaints, incidents and accidents, taking the lead in emergency situations and safety issues. 


• Maintain cleanliness and organization of program supplies for early childhood space, Firefly Landing.


• Other duties as assigned

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Must be able to work 3 or more days during the week.


• Experience working with children and families in an informal and/or formal environment.


• Must be comfortable working independently and demonstrate initiative.


• Experience with hands-on, interactive program development and facilitation.


• Strong presentation, communication and customer service skills and collaborative work ethic.


• Background in education, science, art and/or customer service preferred.


• Able to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports: