Food Service Associate Lead

It's more than a career, it's a calling.

MO-The Sarah Community

Worker Type:

Regular

Job Summary:

Serves as the technical leader on routine daily tasks. Provides oversight at the direction of department leadership to coordinate routine work activities of assigned staff. Provides support to leadership in daily oversight of key functions of the food service department over the normal course of business. Provides guidance on non-routine and/or escalated issues.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Assists in monitoring staff productivity and suggests improvements for increased service and productivity. Prepares and distributes work schedules and task assignments for assigned group. Evaluates requests for time off and schedule changes and approves or declines following policy. Works with department leadership to ensure staffing levels are adequate to meet needs. Coordinates changes to schedules due to sick calls, leave of absence or other emergent changes in staff availability or work volume. Advises supervisor of any potential policy violations related to attendance or schedules.
• Identifies breakdowns in workflow or backlogs of work that could lead to poor customer service. Alerts leadership
• when immediate action is necessary, suggests alternatives to immediately address the issue and re-prioritize tasks to clear backlogs and respond to rushes.
• Assists the supervisor with onboarding of new staff, ensuring mandatory education completion, developing and presenting training and providing input to performance evaluations.
• Responsible for the oversight of day to day activities of staff and assigns responsibility for specific work functions as directed.
• Performs day to day assignments when needed and in addition to oversight duties
• Works with patients, customers and to ensure satisfaction in quality, service and problem resolution.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

EDUCATION

• High School diploma or GED, or equivalent years of experience.

EXPERIENCE

• No experience required

PHYSICAL REQUIREMENTS

• Constant standing and walking.
• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent reaching and gripping.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent use of smell and taste to distinguish differences or similarities in intensity or quality of flavors and/or odors, or recognizing particular flavors and/or odors.
• Occasional bending, stooping, climbing, kneeling, sitting, squatting, twisting and repetitive foot/leg and hand/arm movements.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Occasional keyboard use/data entry.
• Occasional driving.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 

• None

Work Shift:

Variable Shift (United States of America)

Employee

Department:

9091000225 Dietary

Scheduled Weekly Hours:

16

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). 

• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. 

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.