Functional Analyst Support

Job Purpose

The Functional Analyst will analyze user needs to determine functional and cross-functional requirements. Performs functional allocation to identify required tasks and their interrelationships. Identifies resources required for each task.

Duties and Responsibilities

The job duties and responsibilities include, but are not limited to the following:

• Support integration and coordination of tasks per agency requirements, including reporting and quality assurance


• Manage telecom data entry and updates in DITCO systems (TISPROD, COPS, DABBS, TIBI, FAMIS)


• Process service requests and orders (TSRs/TSOs) and validate entries in DISA systems


• Maintain contract documentation in EDMS and locate SOCNs as needed


• Update CSS/TSI database weekly and adjust COPS records as required


• Research and resolve billing issues with telecom providers


• Prepare and transmit telecom orders using IDEAS or legacy macros


• Support contract administration, closeouts, and FPDS-NG updates


• Coordinate with service providers and internal teams for network services


• Maintain accurate records across COPS, EDMS, and CSS systems

Minimum Education & Experience:

• High School Diploma

Preferred Skills, Knowledge, & Abilities:

• Associates or Bachelor's degree in Business, Information Systems, Computer Science, or a related field


• Software platforms: IDEAS, TISPROD, XPTR, FAMIS, TSEAS, TIBI, DABBS, EDMS, DDOE

About Alakaʻi Services Group Inc. / Poʻe Hana Group, Inc.

Alaka‘i Services Group Inc. (ASGI), a subsidiary of the Alaka‘i Foundation Group Inc., is a Native Hawaiian Organization (NHO)-Owned Small Business serving the U.S. Department of Defense and other Federal Government Clients.

Headquartered in Honolulu, Hawaii, Poʻe Hana Group, Inc. (PGI) is a talent management, staffing, and administrative support services company. PGI specializes in providing HR and administrative services to the Alakaʻi family of NHO companies.

PGI is an Equal Opportunity Employer and strives to provide equal employment opportunity to all applicants and staff in accordance with sound employee relations practices and federal and state laws. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry, genetic information, pregnancy status, or any other characteristic protected by law.