Golf Pro Shop Attendant

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Sunseeker Resort Florida Gulf Coast, by Curio is a stunning waterfront destination located in Southwest Florida, offering the perfect blend of luxury and leisure. With 785 guest rooms and more than 60,000 square feet of event and meeting space, the resort is designed to accommodate both upscale leisure getaways and dynamic business gatherings. Guests can indulge in an impressive collection of 18 food and beverage outlets, from fine dining to casual coastal fare, showcasing flavors from around the world. The resort also features a luxurious pool scene, including the largest rooftop pool in Florida, providing sweeping views of Charlotte Harbor and an elevated, resort-style experience. Sunseeker is where elevated hospitality meets sun-soaked relaxation.

What you will have an opportunity to do:

The Golf Shop Attendant is responsible for – assisting the Professional Staff with all golf shop activities and is responsible for ensuring guests receive outstanding customer service, which meets or exceeds their expectations. The Golf Shop Attendant will play in integral role in maintaining the Pro Shop setup, guest service, organization, and cleanliness.

All duties are performed in accordance with department and Sunseeker Resorts policies, practices and procedures. 

JOB DUTIES:

• Specialize in member & guest satisfaction throughout the daily golf experience.
• Coordinates member & guests special orders, and tee times.
• Ensures all guests and Legacy members are greeted with a warm welcome to Aileron Golf Club.
• Offer suggestions to help enhance the golfer experience.
• Assist with delivering locker assignments and keys.
• Provide detailed run through of campus and where the golfers may find their way around.
• Update Professional Staff and Guest Services team of additions made throughout the day.
• Assists to oversee the rental set inventory and equipment is maintained, updated, and functional.
• Coordinate Transportation needs, and work closely with valet and service teams to ensure proper coverage is being maintained.   
• Clean shop floor as needed. Remove any unwanted debris/dirt from previous golfers.
• Maintain shop displays and inventory levels on the floor.
• Assist with daily staff schedules to ensure proper coverage based on play demands.
• Participates in the Tournament Operations, retail and instruction with the Golf Academy given the status through the PGA Program.
• Performs other job-related duties as assigned.

What are we looking for?

Combination of Education and Experience will be considered. Sunseeker Resort performs criminal background checks on all candidates. Candidates will need to be authorized to work in the US as defined by the Immigration Act of 1986. Sunseeker Resort uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States. For more details on E-Verify visit e-verify.gov.

Experience:

• Minimum of two (2) years’ experience in a private or resort club, preferably with golf background.
• Bilingual is a plus

KNOWLEDGE/SKILLS/ABILITIES:

• Ability to work varied shifts, including weekends and holidays
• Strong working knowledge of Microsoft Office
• Excellent customer service skills
• Ability to function well under pressure, manage multiple priorities, and meet established deadlines
• Must possess mature personal discretion and sound judgment
• Strong leadership abilities, sound judgment, superior problem solving and decision-making skills
• Excellent organizational, analytical and project management skills, with particular attention to quality and detail
• Interpersonal skills to deal effectively with all business contacts
• Professional appearance and demeanor

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.