Greeter Mian Part-Time Asian Restaurant

Summary:  Greets guest and controls dining room seating according to established policies and guest service standards.

Engagement Expectations: 

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language.


• Proactively greet team members and guests, initiating interaction to provide service.


• Always use a positive parting remark to end the conversation

Essential Job Functions:

• Greets guests, determines seating location, escorts guest to tables, and provides menus.


• Answers phone, utilizes reservation system, responds to guest inquiries and takes reservations.


• Refers difficult guest complaints to management.


• Keeps abreast of casino promotions and events in order to respond to guest inquiries.


• Inspects guest identification to ensure guest meets legal age limit for alcohol possession/consumption


• Monitors guest alcohol consumption and acts according to established alcohol awareness program guidelines.


• Performs all other duties as assigned.

Qualifications:

• Must be 18 years of age or older.


• High school diploma or equivalent.


• Three or more months of related experience and/or training preferred.


• Must be able to work flexible shifts weekends and holidays.


• Knowledge of Database software


• Ability to successfully fulfill the pre-employment process.


• Ability to speak an Asian language is preferred.

Physical and Mental Demands:

• Regularly required to see, talk and hear; use hands to finger, handle, or feel; reach with hands and arms, frequently required to stoop and kneel.


• Must occasionally lift up to 10 pounds.


• Able to interact with others while maintaining a positive and courteous demeanor under frequently fast paced work conditions.


• Ability to work in a noisy and smoky environment