Gun Customer Service - Part-Time

Turn your passion for the outdoors, sports, or fashion into a world-class career.

At SCHEELS, we don’t just sell gear—we live it. As a leader in the sporting goods industry, we are driven to create the best experience in the USA for our customers. We empower our associates to become true experts through extensive product training, mentorship, and professional development. If you "walk the walk" and love helping others find their next favorite hobby, you belong at SCHEELS.

What You’ll Do

• Deliver a Seamless Checkout: Efficiently process customer transactions, accurately manage payments (cash, check, and credit), balance your register drawer daily, and promote the perks of the Scheels Visa Rewards card.

• Support Firearm Sales & Compliance: Assist with critical gun room operations by calling in NICS background checks, maintaining pristine gun room housekeeping, and ensuring high-stakes paperwork like Form 4473 is completed flawlessly.

• Provide Standout Customer Service: Confidently guide customers through the store—including escorting guests across the catwalk—while maintaining an organized, welcoming, and tidy workspace.

• Solve Problems on the Fly: Put your math, Microsoft Office, and communication skills to work by easily calculating discounts, handling multi-step processes, and tackling physical tasks like carrying inventory up and down stairs.

The Perks & Benefits

We don’t just offer a job; we offer an investment in you. At SCHEELS, you aren't just an employee—you’re an owner.

• Become an Owner: Join our 100% Employee Stock Ownership Plan (ESOP) at no cost to you. You'll start earning ownership after your first year (1,000 hours) and become fully vested in just three years. Continue to build wealth with 401(k) options (eligible after your first quarter).


• Best Discount in Retail: Enjoy our famous associate discount on the brands you love.


• Community Impact: Get paid to volunteer up to 2 hours per month!

The Ideal Candidate

We are looking for individuals who take pride in their work and treat every customer like the most important person in the building.

• Culture Fit: You arrive early (10 minutes is our standard!), bring high energy, and have a genuine desire to help others.


• Skills: Basic math and communication skills are essential for sales and reporting.


• Physicality: This is a "medium work" role. You should be comfortable standing, walking, and occasionally lifting/moving up to 50 lbs.


• Education and Experience: High school diploma (or GED) and 1–3 months of related experience are preferred.

*Candidate must be at least 18 years of age. 

Schedule & Compensation

• Hours: Average of 15-20 hours per week


• The Shift: 2-3 shifts a week from ranging from 9:00 AM - 5:00 PM or 5:00 PM - 9:00 PM. 


• Weekends: Minimum of every other weekend (Saturdays between 9:00 AM – 9:00 PM; Sundays 10:00 AM – 6:00 PM).


• Pay: The hourly rate posted is a base hourly wage.