Housekeeper- Part Time (Harrah's Hoosier Park)

Produce highest quality of cleanliness in designated areas following established procedures.

DIRECTLY SUPERVISES: None

• Report to work fit and ready to work on time daily as scheduled.  Checks schedule daily to learn of any changes necessary to accommodate unplanned business conditions.
• Communicates with coordinator, supervisor or Department Head regarding any and all needs affecting work performance, completion of duties, attendance and guest service.
• As directed, properly uses time keeping equipment and systems to record all time worked.  Adheres to posted schedule and as adjusted by the manager, relating to work hours, breaks, and duty schedule or station/duty assignments. 
• Read, understand and practice all policies and procedures as outlined in the Team Member Handbook. 
• Asks for assistance if unable to read or understand any items contained in the handbook.  Takes appropriate action to report any policy violations or problems as outline the handbook, to the supervisor/manager.

• Make suggestions to appropriate supervisor/manager regarding any suggestions for improving guest service, department or job efficiency.

• Reports to Manager any items requiring maintenance or repair. 
• Pays particular attention to safety related matters and reports such items immediately.  If dangerous, take precautions to prevent injury until help arrives to respond to the situation.  (Example: An open, raised carpet seam in a busy walkway in which someone might catch his/her foot and fall).
• Reports to manager, supervisor and Security Officer any incidents involving illness or injury to self or others, and any accidents or onset of illness incidents witnessed involving guests or other team members.

• Responsible to maintain confidentiality of all matter regarding guests, team members and the business operations.

• Required to cooperate with Company officials during an investigation. 
• Follows proper procedures for lost and found of personal items, found money or gaming tokens.  (Contact Security Officer).
• Produce high quality cleanliness in assigned work area.
• Sanitize and clean public and employee restrooms, back of the house areas and food and beverage outlets.
• Any and all related job duties as requested, even if not part of the regular job description, particularly if it affects safety of any individual and/or guest service.
• Uses equipment and supplies properly.

• Clean and maintain equipment.

• Report on maintenance concerns to supervisor.
• Follows all rules and regulations according to pre-set standards.
• Follows all safety and loss and found procedures and guidelines for energy conservation.
• Follows established key and chemical procedures.
• According to periodic maintenance schedule, buffs floors, shampoos, and extract carpets.
• Tasks would include Vacuuming, mopping, sweeping, dusting, cleaning of wood, glass, pictures, doors, tables, chairs, slot machines and carpets.
• Clean restrooms, vacuum assigned areas, clean deli tables as needed, remove trash, clean sled chairs, clean all areas around slot machines, clean ash trays and urns. 
• Report any unusual or suspicious activities to supervisor.

• Other duties may be assigned at any time.

   

• Must be 21 years of age or older.
• Proficient in English verbal and written with the ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.
• High school diploma or general education degree (GED); or one to three months’ related experience and/or training; or equivalent combination of education and experience. Good communication skills, knowledge of cleaning chemicals and equipment preferred but not required.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common  fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Flexible at working various shifts, weekends, and holidays.
• Ability to push/pull or lift up to 50 pounds and occasionally push/pull or lift up to 100 pounds. Continuous lifting, carrying up to 5 Lbs., pushing and pulling. 
• Ability to use hands to finger, handle, or feel; reach with hands and talk or hear, on rare occasions climb, stoop, kneel or crawl, taste or smell, and work in difficult positions.  Frequently standing or walking with rare sitting. The employee is frequently exposed to high, precarious places, fumes or airborne particles, extreme cold/heat, wet and/or humid conditions, moving mechanical conditions, risk of electrical shock and vibrations, and vibration while occasionally exposed to toxic or caustic chemicals and outside weather conditions.  
• Ascend and descend stairs/ ladders, maintain equilibrium, and work from a standing position and/or walking motion for an extended period
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth and distance perception, to perceive sizes, shapes, temperatures, textures, or odors and ability to adjust focus.
• Maintains a professional work environment with management and staff. 
• Responsible for fostering a fun environment and for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events while enthusiastically supporting, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance comply with established standards.

• Must be able to obtain and maintain a non-gaming license from the Indiana Gaming Commission, Indiana Horse Racing Commission, and valid Indiana Driver’s License. Will require access to all general and back-of-house areas of the Racing and Gaming facilities for cleaning, restroom area, food outlets and offices in the gaming facility.

• Ability to work in a smoke-filled environment and noise levels in the working environment is usually loud.

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.