What you have  

• High School Diploma or Equivalent

• 2+ years operations, housekeeping and/or customer service experience in a similar field of work

• Exceptional customer service skills

• High emotional intelligence

• Genuine desire to help others

• Excellent communication skills, both verbal and written

• Ability to interact patiently, tactfully, and diplomatically with internal and external guests

• Bilingual a plus  

What you’ll do  

• Conduct inspections of units for cleanliness and condition of furnishings between guests

• Address guests' service needs in a professional, positive, and timely manner

• Monitor property during stated coverage hours, including evenings and weekends to ensure a quiet and peaceful environment for all residents

• Maintain friendly and welcoming attitude towards guests

• Maintain professional relationship with apartment community management and all staff.