(HRY) Customer Service Attendant III - Harriet E. Brown Community Center

Job Description:

This position will be scheduled primarily for evening and weekend shifts and may require working at multiple community center locations.

Operates the front desk area of Recreation Center.

Performs operations from established guidelines or instructions.  Work requires independent thought and the ability to adjust to changing environments.

Essential Job Functions:

Supervises the front desk area.

Processes class registration.

Processes membership cards and fees.

Operates cash register, opening, close-out, etc.

Assists with the preparation of financial and attendance reports.

Answers telephone.

Responds to inquires for information or assistance.

Interprets and explains rules and regulations; reports violations.

Staffs special events as required.

Other Duties

Performs related work as required.

Knowledge, Skills, and Abilities (These are pre-employment KSA that apply only to Essential Job Functions.)

Knowledge of--

• Public service practices.

• Building operation procedures.

• Basic computer operation.

Ability to--

• Maintain cash and reports.

• Interpret rules and regulations and apply to situations.

• Operate basic computer software.

• Deal effectively with the public.

• Operate registration software.

Required Qualifications (Note: Any acceptable combination of education, training and relevant experience that provides the above knowledge, abilities and skills may be substituted on a full-time year for year basis.)

Training and/or Education:

High school diploma or GED equivalent.

Experience:

Two years experience working in a customer service-oriented position.

Licenses or Certificates:

First Aid and CPR certificates preferred.

Special Requirements:

Subject to background investigation if employed in the Department of Parks and Recreation.

Physical Demands:

Requires long periods of sitting, standing, frequent walking indoors, repeated bending, crouching, stooping, stretching or reaching; recurring lifting of objects up to 49 pounds; operation of keyboard devices.

Usual Demands:

Required to work evenings, weekends and holidays.

FLSA Status:

Nonexempt

Compensation Steps:

Pay rate: $19.83 per hour

Grade H09, hourly position, up to 40 hours per week

Department of Parks and Recreation

Position closing date: February 18, 2026

Please Note: This position will close at 11:59 p.m. on February 18, 2026. To be considered for the role, ensure that your application is submitted before the deadline. The position will be removed from the website as of 12:00 a.m. on February 19th.

Please Note: A complete application is required to be considered for a position within Calvert County Government. All prior work experience, education, and other certifications should be entered into the application and supplemental questions should be answered completely. Attachments are not provided to hiring managers unless you are selected for an interview.

Calvert County Government is committed to providing equal opportunity and reasonable accommodations for qualified individuals with disabilities. If you require an accommodation to participate in the application or interview process, please contact Human Resources at [email protected] with as much notice as possible.