In-Room Dining Server (Part-Time)

The Four Seasons Hotel Minneapolis seeks an In-Room Dining Server to join our talented team!   

Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here.   

About the role 

Basic Purpose: The In-Room Dining Server is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our ever-discerning guests.  

What you will do 

• Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality.   

• Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards. 

• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.  

• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.  

• Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.  

• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. 

• Work harmoniously and professionally with co-workers and supervisors.  

What you bring 

• A minimum of one year experience in food service 

• Excellent English communications skills 

• The ability to work a flexible schedule including nights, weekends and holidays 

• TIPS & ServSafe certified 

What we offer 

 We care for our team members through competitive compensation packages and the following complimentary, market-leading benefits: 

• Wage: $16.37 per hour + tips 

• Comprehensive health and vision insurance (Available to Full-Time employees only)*

• Discovery nights at Four Seasons Properties around the globe* 

• Holiday and vacation pay (Available to Full-Time employees only)*

• Daily meals inspired by award-winning chefs 

• Complimentary uniforms and uniform care 

• Sick pay, disability coverage, and life insurance (Available to Full-Time employees only)*

*Not available to On-Call employees 

We also offer opportunities for career development and advancement and the following rewards in support of their work-life balance: 

• Parking discounts 

• Staff lounge and cafeteria space with city view 

• Up to eight weeks of parental leave pay (Available to Full-Time employees only)*

• Fur baby insurance 

• 401(k) retirement plan 

• Discounted accommodations at Four Seasons properties worldwide 

• Dental coverage available at a discounted rate (Available to Full-Time employees only)*

*Not available to On-Call employees