As one of the nation's Top 15 Health Systems, recognized by Premier and Modern Healthcare, Valley Health is a place where excellence, compassion, and purpose come together. This distinction reflects our commitment to exceptional patient care, clinical quality, and the caregivers who make it all possible.

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Worker Sub Type

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Pay Range

Job Description

Provides language assistance by means of American Sign Language or other manual sign systems for all medical communications between Valley Health’s care team and patients, patients' families, and visitors. The interpreter facilitates effective communication to ensure patients receive safe, equitable, and high-quality healthcare.  This position contributes to the Valley Health Language and Multicultural Services program by serving hearing impaired or deaf patients and serving as a program advocate and resource.

Essential Duties

• Provide ASL interpretation for patients, families, and healthcare providers.
• Interpret accurately and completely during medical appointments, emergency visits, inpatient care, surgeries, behavioral health services, and other hospital encounters.
• Maintain confidentiality in accordance with HIPAA and professional interpreting standards.
• Collaborate with physicians, nurses, therapists, and other healthcare team members to support effective patient communication.
• Acts as a liaison between staff and patient/visitors to meet their needs. 
• Supports cross-cultural communication throughout the institution by sharing cultural factors influencing health behaviors. 
• Coordinates contracted ASL interpreter scheduling. 
• Performs related duties as required by Manager of Language and Multicultural Services. 

Education

High School Diploma or equivalent required

Bachelor’s degree preferred  

Certifications and Licensures

National Interpreter Certification (NIC) from the Registry of Interpreters for the Deaf (RID), required 

Medical workshops or CCHI certification preferred

Qualifications

At least three years’ experience in facilitating American Sign Language.

• Strong communication and interpersonal skills.
• Ability to work effectively in fast-paced and emotionally sensitive healthcare environments.

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.