Night Lead, Hope Lodge

The pay rate will be $25.46/hr and the schedule will be Thursdays-Saturdays from 11:00 PM - 7:00 AM.

ESSENTIAL FUNCTIONS:  

• Monitor and address guest needs during overnight hours (25%) 

• Conduct security patrols and enforce safety protocols (20%) 

• Respond to emergencies and coordinate with staff or emergency responders (20%) 

• Complete nightly reports, reconcile check-in data, and manage room inventory (15%) 

• Inspect guest rooms and public areas for cleanliness and readiness (10%) 

• Launder linens and reset common areas for the next day (10%) 

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: ​High School Diploma or Equivalent​  

• Additional education or training in hospitality management, security, or related field preferred. 

• Minimum 1 year experience in hotel, hospitality, healthcare or a related field, with knowledge of overnight operations, guest services, and night auditing procedures. 

 
KNOWLEDGE, SKILLS, AND ABILITY: 

• Knowledge of security and emergency response procedures 

• Ability to work independently during overnight hours 

• Strong communication and problem-solving skills 

• Ability to manage multiple tasks and maintain accurate records 

• Proficiency in reservation systems and Microsoft Office Suite 
   

TRAVEL REQUIREMENTS:  

• Minimal Travel Required 

PHYSICAL REQUIREMENTS:  

• The position may require extended periods of standing, particularly during patrols and inspections of the lodge. 

• The role may involve frequent walking and movement throughout the lodge, including patrolling guest rooms, common areas, and external premises. 

• Occasional lifting and carrying of items such as supplies, equipment, or luggage may be necessary, particularly during administrative tasks or emergency situations. 

• The ability to perform tasks that require manual dexterity, such as operating security equipment or conducting inspections, may be . 

• The role may require physical endurance to handle the demands of overnight shifts, including responding to emergencies or unexpected events that may occur during the night. 

• The position may involve sensory demands such as visual and auditory perception, particularly when monitoring for security risks or responding to guest inquiries or emergencies. 

• Ability to Work in Various Conditions: The ability to work in various environmental conditions, including indoors and outdoors, and in different weather conditions, may be necessary.