Part time Case Assistant

791194 Part Time Case Assistant, Salem, MA, 12-month contract
Sigma, Inc. is looking for Part Time Case Assistant to work on-site in Salem, MA.

Wednesdays, Thursdays, and Fridays for 7.5 hours each day (22.5 hours/week max)

This Case Assistant will assist two Career Service Counselors with visual impairments on administrative tasks at their office at 45 Congress, Salem, MA.

Under the directions of the counselors, the case assistant will support the Counselors by completing tasks on the MassAbility case management system, filling out forms electronically, and providing visual assistance as needed. Because the Case Assistant will have daily responsibilities to help with the counselors needs, it is important that he/she be reliable and able to perform tasks as requested with accuracy.

Responsibilities:

• Helping the counselors complete tasks on the MassAbility case management system, such as creating documents and letters, determining financial needs, initiating purchase orders and contract orders, recording case notes, developing plans, uploading/locating documents, and providing visual assistance as needed.
• Filling out forms and letters using information from the MassAbility case management system, such as tuition waiver letters, various referral forms, MBTA TAP letters, etc.
• Managing and organizing electronic files on the MassAbility case management system to secure accessibility for the counselors.

Requirements

• Positive attitude and willingness to help.
• Ability to organize tasks independently.
• Ability to understand and follow spoken and written instructions.
• Ability to read out and explain information on the computer screen efficiently.
• Ability to learn the MassAbility case management system.
• Proficiency in MS Windows, Word, Excel, and Outlook, as well as online meeting platforms such as Zoom and TEAMS.