Part-Time Center Associate

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment. Additionally the Associate will operate copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options.

Hours are 10-3 Monday through Friday, 9-4 every other Saturday and 10-2 on Sunday,  Hours may be adjusted as needed.

The ideal candidate has previous retail sales and customer service experience, strong computer skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. 

RESPONSIBILITIES          

• Delivers outstanding customer service to walk-in customers and telephone inquiries


• Continuously practices good listening skills with customers, UPS Store team members, and leadership


• Takes ownership of the customer's shipping needs and offers viable solutions


• Takes action to learn all product and service offerings, alternative solutions, and industry trends


• Operates all equipment, software, and devices in an expert fashion and is willing to teach others


• Maintains a clean, organized, and safe working environment


• Performs other duties as assigned

QUALIFICATIONS            

• High school diploma or GED required


• Strong computer skills, including Microsoft Office and Adobe Suites


• Outstanding phone skills


• Strong verbal and written communication skills, including spelling and math


• Prompt, reliable, and responsible


• Able to lift 40+ pounds


• Willing and able to work 25 to 30 hours per week for a 6 to 7 day work week