If you strive to be "The Best", we want to hear from you! Apply today at www.citygatehospitality.com/careers and be sure to take advantage of the $250 signing bonus we're offering for this position! *90 Day Waiting Period Applies! Department: CityGate Grille Restaurant Reports to: General Manager Status: Hourly Non-Exempt Compensation: $16.00-$18.25/hour, commensurate with experience and education. Availability: Must be available evenings, weekends and holidays. 4pm-9pm weekdays and 4pm-10pm on weekends.
Role Summary:
This individual is responsible for greeting arriving guests, seating, establishing rapport and assisting with their overall restaurant experience.
Responsibilities:
- Meets arriving guests with cordial greeting, escorts to assigned tables, issues menus, and solicits rapport in order to accommodate specials needs or requests.
- Assigns sections and notifies servers of new guests in their section to ensure the guest receive immediate attention.
- Maintains a highly visible appearance in the restaurant during the entire shift and helps servers and bartenders when necessary.
- Manages and controls reservation book (open table) to ensure quality service.
- Maintains a highly visible appearance in restaurant during entire shift.
- Elicits feedback from departing guests on their experience and service.
- Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.
- Answers telephones using the standard greeting in a pleasant & professional manner.
- Takes complete and accurate messages and/or reservations from guests.
- Keeps a clean and organized work area at all times.
- Attends daily pre-shift meetings.
- Maintains a complete and up-to-date knowledge of all menu items, daily additions and beverages offered.
- Follows hotel and departmental policies and procedures.
- Understands applicable emergency procedure and evacuations.
- Performs related duties as assigned.
*This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.
Minimum Qualifications:
Education
- High school Diploma or equivalent education.
- Certification in alcohol awareness program (BASSET) is preferred.
Experience
- Background in Customer Service or experience working in a restaurant.
- Previous experience with MIRCOS system a plus.
- Knowledge of appropriate table settings and service ware.
Skills
- Excellent verbal and written skills.
- Neat and clean appearance.
- Ability to work in a team environment.
- Must have a flexible schedule and be available to work nights weekends, and holidays.
Physical Requirements
- Must be able to stand and exert well-paced mobility for up to 8 hours.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Must be able to bend, squat and lift up to 30 lbs. on a regular and continuing basis.
Benefits Offered: The employer offers the following benefits to eligible employees in this position. Waiting periods, hours requirements and shared insurance premiums will apply. Full plan descriptions and additional details will be shared at the time of offer or upon request during the interview process.
- 401(k) Plan & Matching Program
- Employee Assistance Program
- Paid Leave Time (up to 40 hours/year)
- Hotel/Restaurant Discounts
- Pet Insurance
- Incentive Programs
We are an equal opportunity employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Should you accept a contingent offer with CityGate Hospitality LLC, you will be required to successfully complete various pre-employment screenings such as a criminal background report. Should you be hired as an employee of the company, you will be required to submit documentation proving eligibility to work in the United States in accordance with Federal requirements.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.888-897-7781 dhs.gov/E-Verify
| 
Your email job alert is now active!