Part-Time Customer Service Associate

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

*Some of the perks of joining The UPS Store team!

* Part-time position (20-23 hours)

* Day time retail hours 8:30am-6:30pm - Flexible hours

*Meal compensation

* Paid day off on your birthday

*Monthly sales incentives in additional to base salary

JOB DESCRIPTION

• Mail Clerical duties and Center Associates provide customer service to customers for all business services.The  ideal candidate needs to be:


• Prompt, reliable, and responsible


• Weekend availability is a must


• Strong computer skills and training in applications will be provided.


• Able to operate independently and be self-driven to complete tasks


• Excellent written and verbal communication skills


• Fluent English & Spanish speaking is a plus 


• Able to lift 50 pounds

RESPONSIBILITIES

• Sorting mail, putting up mail for mailbox holders.


• Checking in packages for mailbox holders


• Handling  all mailbox issues


• Maintaining  and updating the mailbox applications


• Delivers outstanding customer service to walk-in customers and telephone inquiries


• Continuously practices good listening skills with customers, UPS Store team members, and leadership


• Maintains a clean, organized, and safe working environment


• Performs other duties as assigned


• Able to lift 50+ pounds


• Communicates effectively with customers


• Prompt, reliable, and responsible


• Available to work weekdays and weekends.

QUALIFICATIONS

• Strong computer skills, including Microsoft Office and Adobe Suites


• High school diploma or GED required

BENEFITS

• Medical Insurance


• Flexible Schedule and Daytime hours


• Uniforms Provided


• Advancement Opportunities ability to grow within the company


• Monthly Sales Incentives


• Company paid Notary and Live Scan / Fingerprinting certification


• Retail Store day time hours 8:30am - 7:00pm