Part-Time Customer Services Representative

We are seeking a Part Time Customer Service Representative to join our team at IST Management Services in Irvine, CA! Ideal candidates will have relevant experience in mail operations, customer service and a desire to grow their professional career in business services. We are committed to both excellence for our clients and upward mobility for our employees.

Hourly Compensation: $17.00 to $17.00 per hour

Schedule: Monday-Friday, 8:00 AM – 12:00 PM.  No nights or weekends!

About Us

IST Management is a business process outsourcing company. Founded in 1997, we have over 1,800 employees with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support.

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members in 2021. IST Management has also been included in the INC 5000 list!

Check out istmanagement.com for more info on us! 

The Part Time Customer Service Representative will be responsible for package and mail delivery in a campus environment.

• Mail Operations - Sort incoming mail and handle according to established procedures
• Package Operations - Sort, tag and deliver incoming packages
• Customer Service - Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Adhere to all safety procedures
• Take direction from the site manager and assistant site manager
• Participate in cross-training 
• Perform other tasks as assigned to uphold client and site needs

Ideal candidates will have relevant experience in mail operations, customer service and computers:

• Valid Driver's License required
• Prior mail or shipping/receiving experience is a plus
• High school diploma or equivalent (GED) - College Degree is a plus
• Professional appearance and demeanor
• Keyboarding and Windows environment PC skills; Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment
• Ability to multi-task effectively; Ability to meet employer's attendance policy
• Lifting up to 55 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.