Part-Time Office Assistant

Summary

Under the supervision of the Director of Risk Management, the Office Assistant provides exceptional guest service experience to our guests and visitors, maintains kitchen and laundry, supports catering and events and other standard office administrative tasks.

Duties and Responsibilities

Clerical

1. Welcome guests, check-in using up-to-date office policies and procedures and announce visitors to appropriate personnel.
2. Act as the face of SERA, providing friendly and effective customer services to clients and staff.
3. Answer incoming telephone calls and forward calls to appropriate personnel or department using a software based central phone system (VOIP).
4. Receive and sort mail and notify staff of deliveries.
5. Arrange couriers and process and ship parcels for staff (this may include bulky items).
6. Maintain reception resources and manage inventory, including packaging materials.
7. Manage the reception and admin Outlook email inbox, routing email inquiries to the correct recipient.
8. Other duties as assigned.

Office Services

1. Oversee kitchen cleanliness including loading and unloading industrial dishwasher multiple times a day.
2. Maintain SERA office laundry (napkins, towels).
3. Assist with the procuring and/or stocking of kitchen and catering supplies and orders.
4. Other duties as assigned.

Education, Experience, and other Qualifications

• High School Diploma required. Associate or Bachelor’s degree preferred.
• 1-3 years minimum related professional experience.
• Demonstrated proficiency in MS Office Suite.
• Experience with multi-line phone system.
• Valid driver’s license with a good driving record.

Knowledge, Skills, and Abilities

• Strong time-management and prioritization skills.
• Ability to perform a high degree of physical activity several hours every day including walking and lifting.
• Professional demeanor in person, over the phone and in written communication.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Flexible – can do attitude with a SERA firm sense of responsibility.
• The ability to lift up to 25 pounds.

SERA Architects Inc. is an Equal Opportunity Employer.