Part-Time Pre-Op Call Specialist Nurse

CPIhealth is a multidisciplinary team dedicated to providing compassionate and comprehensive care to individuals experiencing chronic pain. With state-of-the-art facilities, advanced technology, and a collaborative environment, we offer a platform for healthcare providers to excel in their specialties while making a profound difference in the lives of those we serve.

As you consider your next career move, we invite you to join us in redefining pain management through innovation, expertise, and a commitment to improving patient outcomes. Together, we can shape the future of healthcare and positively impact countless lives.

We are seeking a qualified Part-Time Pre-Op Call Specialist Nurse for our Ambulatory Surgery Center in Austin, TX.

The Pre-Op Call Specialist Nurse will be responsible for making pre-op phone calls to patients and review health history, including medications, any allergies, and review specific instructions for what patients need to do prior to surgery.

Essential Functions

• Completes and documents pre-procedure/surgery phone calls to patients. Reviews health history, including medications, any allergies, and review specific instructions for what patient need to do prior to surgery: Advises patients on the need for NPO status, sedation guidelines, and appointment arrival times. Reviews and educates Plan of Care with patients and types of procedure/surgery
• Accurately advises patient on the need to hold medications according to facility and procedure guidelines.
• Explains procedure/treatment/discharge to patient.
• Perform chart review on daily basis to ensure completeness and accuracy of patient documentation.
• Completes post-procedure follow up phone calls to patients daily and according to specified call schedule.
• Instruct individuals, families and other groups on topics such as health education, disease prevention, and develop health improvement programs.
• Performs calls in a professional, legal, and ethical manner.
• Consult and coordinate with health care team members to assess, plan, implement and evaluate patient care plans.
• Observes and documents patients’ medical and educational needs to assist in patient assessment and care.
• Consistently follows the Nursing Plan of Care for the patient.
• Participates and maintains safety and dignity of patient at all times.
• Effectively communicates with all providers and staff members.
• Participates in RN Peer review process, reviewing nursing plans documented by other nursing staff and providing feedback according to corporate process.
• Helps support corporate Quality Assurance initiatives as requested by the Quality Improvement & Compliance Manager.
• Effectively communicates with patient regarding triage needs. Documents accurately in EMR, creates encounters as needed, properly updates and utilizes medication module. Tasks and communicates with providers regarding triage needs.
• Maintains patient confidentiality (HIPAA)
• Performs other duties as assigned to support the mission, values, and strategies of CPIhealth.

This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification and are subject to change as the employer's needs and the job change.

• High School diploma or equivalent.
• Successful completion of an accredited Nursing program (LVN, RN).
• At least ten years of related experience preferred.
• Strong organizational, judgment, communication and analytical skills; sometimes under pressure.
• Ability to multi-task and perform multiple priorities.
• Cooperative and professional behavior toward patients, peers, providers, management and visitors.
• Awareness of others' reactions and understanding why they react as they do. Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Ability to promote favorable facility image with patients, providers, insurance companies and general public.
• Ability to independently make decisions and solve problems; ability to apply general rules to specific problems to produce answers that make sense.
• Evidence of leadership qualities. Consistently contributing to the improvement of the department and participate in committee participation, task force, etc.
• The ability to contribute in a team environment and to provide excellent customer service.
• Working knowledge of Microsoft Office.

Licenses & Certifications

• Current state registration as a Licensed Vocational Nurse or Registered Nurse.

Physical Demands

• Frequent sitting, speaking, and hearing.
• Occasional standing, walking, reaching, kneeling, bending, stooping, and crouching.
• Lifting, carrying, pushing and pulling up to 25 pounds, with assistance if needed.
• Frequent use of computer, keyboard, copy and fax machine and phone.
• This position does not perform tasks which involve exposure to bodily fluid (blood, tissue, urine, bile, peritoneal fluid, etc.).

Dress Code: Scrubs

Pay Rate: $30 per hour to $33.37 per hour, depending on experience

Schedule: Part time (up to 3 days/week); Monday to Thursday 8 am to 5 pm & Friday 8 am to 12 pm

Location: Center for Specialty Surgery on Shoal Creek Blvd, Austin, TX 78757