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Description
Objective: Serve the customers’ total financial needs working within Phoenixville Federal Bank and Trust’s core values of: Service to Others, Commitment and Honesty.
Requirements
Action Steps:
· Enthusiastically greet each and every customer.
· Handle the mix of routine and unexpected requests while always maintaining a professional image.
· Work towards 100% accuracy at all times.
· Routinely work to exceed goals within a “total team” approach and effort.
· Maintain and develop relationships with both customers and not yet customers by exceeding their expectations.
· Promote the Phoenixville Federal brand by participating in community activities.
· Continually seek out opportunities for self-development and professional growth.
Expected Outcomes:
· You contribute to the harmonious professional atmosphere within your branch.
· You work independently but closely with branch management regarding sales and service.
· You develop and maintain strong client relationships.
· You maintain an organized system for teller tasks.
· You achieve/exceed all assigned goals.
· You are prepared to accept new responsibilities and grow in your position or take the next step in your career with Phoenixville Federal Bank and Trust.
· All other duties as assigned by Executive Management.
Work Environment:
· This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
· This is largely a sedentary role; however, some filing is required. This would require the ability to move files, open filing cabinets and bend or stand as necessary. Must be able to lift/move coin bags, file boxes, deliveries, water jugs weighing up to 50 lbs. This position frequently communicates with customers, co-workers, managers. Must be able to exchange accurate information in these situations.
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