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Job Summary
The Yard Administrative Assistant is responsible for data entry, scanning, filing and other administrative activities. Provides support for Sales Support and Yard Manager. Regular face-to-face collaboration is required with coworkers on a day-to-day basis and requires to work in person on-site.
Core Value Expectations
• Actively pursue high character, high trust, and high performance personally, corporately, and in all aspects of the position.
• Provide distinctive quality and unparalleled customer service both internally and externally.
• Demonstrate and promote integrity, respect, and teamwork.
• Invite others to help you grow through living authentically with nothing to prove, lose, or hide.
• Evidence humility by actively receiving teaching and mentoring.
Duties and Responsibilities
• Maintain regular and predictable attendance; report to work on time
• Provide excellent customer service and reflect our company’s core values at all times
• Maintain accurate and up-to-date records, files, and documentation across systems such as Sage, Smartsheet, and internal drives.
• Daily Update Job Status board.
• Facilitate communication between the Yard team, drivers, and Sales Support through timely notifications and document sharing.
• Coordinate the creation, distribution, and filing of job-related documents, including job packs, packing slips, and contracts.
• Monitor and follow up on incomplete or short shipments to support efficient delivery operations.
• Assist with customer service needs by providing accurate information and professional communication.
• Perform other duties as assigned
• Complies with QSI policies and procedures
• This job description is intended to outline the general nature and level of work performed in this role. It is not exhaustive and may be subject to changes as business needs evolve.
Education and/or Experience
• High school diploma or equivalent required.
• Previous experience in clerical, general office, or administrative support roles.
• Customer service experience required; experience in a fast-paced environment is preferred.
• Proficiency in computer use, including typing and data entry.
• Any combination of education, training, and experience that demonstrates the knowledge, skills, and abilities required for this role.
Knowledge, Abilities, and Skills
• Strong attention to detail and ability to complete tasks accurately and on time.
• Familiarity with modern office practices, filing systems, and administrative procedures.
• Proficient in the use of computers, office software (e.g., Microsoft Office, Smartsheet, Sage), and standard office equipment.
• Ability to follow written and verbal instructions with accuracy.
• Effective communication and interpersonal skills.
• Ability to prioritize tasks and manage time effectively in a team-oriented environment.
Weight & Lift Requirements
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