Patient Advocate/Hospitality Assistant

About Hospitality Health ER

Hospitality Health ER is a freestanding ER in Longview, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where our staff will step up to the plate during the busiest of times and lend a hand in whatever direction is needed.

If you are looking to make a change in your career and be part of an exciting team, with endless possibilities for career growth, apply today! We are looking to fill positions immediately!

Overview

A freestanding ER in Longview, TX is seeking a Patient Advocate/Hospitality Assistant to join their team. The Patient Advocate/Hospitality Assistant will strive to provide proficient, competent care while maintaining the patient’s sense of comfort and dignity.

Responsibilities for the Patient Advocate/Hospitality Assistant

Requirements and Qualifications for the Patient Advocate/Hospitality Assistant

• Customer service experience: demonstrated ability in customer service practice related to direct patient care in a high volume, high stress environment.
• Understanding clinical care and privacy.
• Current driver’s license with no restrictions.
• Ability to work effectively with patients, staff, and physicians.
• Flexibility to meet scheduling demands of department.
• Ability to read, speak, and write the English language.
• Demonstrated competency of Physical Assessment within 90 days, as evaluated by Supervisor/Hospitality Manager.
• Highschool Diploma or GED.
• Previous customer service experience, direct patient care preferred.

Pay & Benefits

• Night shift differential
• 401K with company match
• Additional benefits for full-time employees

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Hospitality Health ER is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.