Pool Receptionist - MGM Grand

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Pool Receptionist at MGM Grand, you will be the welcoming first point of contact for guests enjoying one of the resort’s premier pool experiences. In this role, you will perform a variety of clerical and administrative duties while delivering friendly, professional service in alignment with MGM Resorts International standards. You will greet guests, manage multi-line phones, assist with inquiries and amenity reservations using UrVenue, process credit card payments, and maintain up-to-date knowledge of all pool amenities, locations, and hours of operation. Working closely with management to address guest needs and concerns, you will help ensure a smooth, organized, and inviting reception area—setting the stage for a seamless and memorable poolside experience.

THE STARTING RATE: $14.00 Hourly

THE DAY-TO-DAY:

• Greet guests in a friendly and professional manner

• Answer multi-line phone systems and direct calls to the appropriate staff/department

• Maintain all office equipment as needed and coordinates repairs

• Work closely with the functional department groups as necessary

• Ensure that the Receptionist area is clean and looks neat for all incoming guests

• Inform management of all guest issues, needed supplies or equipment related issues

THE IDEAL CANDIDATE:

• Work varied shifts, to include weekends and holiday required

• Must be 18 years of age or older

• High School Diploma or GED preferred

• 1+ Years of prior relevant experience as a receptionist working in a pool or similar resort setting preferred

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11925

Are you ready to JOIN THE SHOW? Apply today!