What You’ll Do

• Conduct newborn hearing screening evaluations using established protocols
• Gather essential case history and patient information
• Communicate clearly and compassionately with families and healthcare professionals
• Deliver excellent customer service with empathy, patience, and professionalism
• Collaborate with nurses, physicians, and other care team members
• Uphold Mercy’s mission, values, and standards in every interaction

What You’ll Bring

Minimum Requirements

• Education: Associate’s degree or equivalent college credit
• Experience: Prior patient care experience preferred
• Able to communicate effectively with patients’ families and healthcare professionals
• Comfortable interacting with the public and committed to providing exceptional customer service

Preferred Qualifications

• Education: Bachelor’s degree (healthcare-related fields preferred)
• Experience: Previous hearing testing experience
• Strong interpersonal, communication, and customer service skills

Why Mercy?

At Mercy St. Louis, you’ll be part of a supportive, mission‑driven healthcare team passionate about caring for both patients and each other. We value kindness, dignity, and excellence—every interaction, every time.

Ready to start making an impact from day one?

Apply today and help us ensure that every newborn at Mercy begins life with the gift of healthy hearing.