Receptionist - Rehab Clinic - Part-Time (Bilingual Spanish-speaking Strongly Preferred)

Summary:

Performs designated routine tasks related to the operation of the Rehab Clinic department including pre and post-care treatment cleaning functions, supply inventory and environment of care processes.

Responsibilities:

• Completes registration process for outpatients. Coordinates registration process with the Patient Access team.


• Verifies payer for new and recurring therapy outpatients.


• Schedules patients for appointments. Performs appointment reminders routinely.


• Ensures full patient schedule capacity for each therapist.


• Collaborates with the Referral Coordinator in ensuring active authorization for the therapy services when scheduling for outpatient appointments.


• Performs front desk functions: greets patients, checks attendance and answers phone. Communicates with therapist re: patient’s attendance status.


• Prepares, maintains and cleans treatment areas and equipment when able to assist.


• Performs regular (weekly) inventory and ordering of supplies.


• Follows procedures for proper care of equipment and supplies.


• Performs general office and clerical procedures including filing, copying, faxing, scanning, and record keeping.


• Ensures the EOC compliance (hot pack and cold pack unit cleaning, temperature checks, cleanliness, equipment safety) of the PT department.


• Cooperates with all staff in carrying out responsibilities.


• Performs critical thinking and problem resolution process with the team necessary to effectively manage the front-line customer issues and related care provision processes.

 Qualifications:

• Minimum High School/GED, Associates degree preferred


• Minimum 3 – 5 ears of related experience


• Experience with Meditech or EMR, Outlook, Appointment scheduling and Microsoft office is highly desirable


• Bilingual Spanish-speaking Strongly Preferred

Benefits:
Humboldt Park Health offers competitive benefits that vary based on your position, job status and scheduled hours/FTE

Compensation:

Pay or shift range: $18 USD per hour