V

Reporting Specialist for a Home Services Company in the US (Home Based Part Time)

icon building Company : Virtual Coworker
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home
Open only for candidates based in the US

Job Description - Reporting Specialist for a Home Services Company in the US (Home Based Part Time)




• Gather and compile daily operational metrics including ticket averages, job counts, revenue, conversion rates, callbacks, and upsells
• Collect and track call center metrics such as calls handled, call duration, conversion rates, and stacked services
• Generate daily reports for delivery during U.S. business hours
• Analyze call transcripts using AI tools to evaluate customer interactions based on set quality standards
• Review random calls manually to validate AI-generated grading accuracy
• Calculate labor rates and productivity metrics based on revenue, hours worked, and capacity
• Track membership sales performance across teams and technicians
• Learn and navigate the Housecall Pro CRM system
• Follow established workflows and reporting procedures accurately
• Ask clarifying questions when needed to ensure data accuracy and reporting quality



Original job Reporting Specialist for a Home Services Company in the US (Home Based Part Time) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in the US
Share Job
Share Job
thunder icon

Get your Resume Reviewed for Free

Similar Reporting Specialist Jobs in the US

thunder icon

Get your Resume Reviewed for Free

GrabJobs us
facebook icon instagram icon linkedin icon

GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Find the best jobs in the US, apply in 1 click and get a job today!

Mobile Apps

GrabJobs iOS App logo GrabJobs Android App logo GrabJobs Huawei App logo

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.

Privacy Policy Terms of Use