Retail Sales Associate (Part-time, Onsite)

MASS MoCA’s gift shop is seeking a part-time Sales Associate. The Sales Associate will report to the Gift Shop's Manager & Buyer, and work closely with other retail staff. This position requires exceptional interpersonal skills as well as self-motivation, basic math, and careful attention to detail. The MASS MoCA gift shop is a key part of the visitor services experience and operates as a source of information to visitors beyond the range of products offered.

The MASS MoCA retail store is a key part of the visitor services experience and operates as a source of information to visitors beyond the range of products offered.

Schedule: 2-3 days/week, Saturday and Sunday availability required

Responsibilities of a Retail Sales Associate include but are not limited to:

• Cheerfully greeting customers and providing suggestions and product information.
• Cleaning store fixtures and maintaining attractive merchandise displays.
• Opening and closing the store and operating the POS system and cash drawer.
• Organizing overstock and replenishing store displays as needed.
• Organizing and affixing price tags to new incoming shipments of products.
• Taking initiative to learn about the history of MASS MoCA and the current and past exhibitions and performances in order to answer customer questions.

• Candidates must be friendly, patient, computer-savvy, a self-starter and confident to work independently when needed.
• Knowledge of the North Adams area and customer service experience are preferred.
• Hours: 8 to 24 hours per week
• Retail Sales Associates are required to work regular weekends shifts as well as holidays, evenings and festivals when needed.

Physical Requirements

• Must be able to stand for long periods of time and lift up to 40 lbs
• Must be able to wear PPE as necessary.

Education

• Minimum high school diploma or equivalent required.

 As defined by the National Labor Relations Act, this position is part of the bargaining unit for UAW Local 2110.  

Compensation and Benefits: 

• This position is a part-time, non-exempt, represented position. 
• Hourly rate $19.50
• This position does not offer relocation assistance
• 401(k) retirement plan
• Roth 401(k) option
• Paid Time Off (PTO) 
• Massachusetts Earned Sick Time 
• Emergency Assistance Fund (LemonAid)
• Retirement planning support
• Professional development reimbursement
• Educational leave
• Reciprocal Organization of Associated Museums (ROAM)
• Student loan repayment assistance
• Discounts at Gift Shop and R&D Store
• Staff appreciation social events year-round

Application Process: Interested candidates should apply online with a resume and cover letter. The application also includes a few brief questions to help us better understand your experience and interest in the role. Incomplete applications—including those missing the requested documents—may not be fully considered.

About MASS MoCA:

MASS MoCA is a vibrant non-collecting art museum with approximately 300,000 square feet of exhibition space dedicated to visual art and projects by contemporary artists. Formerly a 19th century factory, these exhibition spaces are unconventional, vast, soaring galleries spanning multiple buildings. Half of that space is dedicated to rotating 10–16 month exhibitions of which we present 4 to 6 large-scale exhibitions per year, along with smaller projects and commissions. The additional space is dedicated to long-term exhibitions in conjunction with artists, estates, and collections that run from 10 months to 25 years. MASS MoCA frequently works directly with artists on the fabrication of new commissions and large-scale site-specific installations. 

MASS MoCA was founded in 1999, not only as a contemporary art museum and performing arts venue, but also as a creative campus with a regional, national and global impact. MASS MoCA is one of the world's liveliest centers for making and enjoying today's most evocative art. With vast galleries and a stunning collection of indoor and outdoor performing arts venues, MASS MoCA is able to embrace all forms of art: music, sculpture, dance, film, painting, photography, theater, and new, boundary-crossing works of art that defy easy classification. From its beginnings as the major textile mill Arnold Print Works in the mid-19th century, to its days as the Sprague Electric Company in the mid-20th century, to its current iteration as a globally renowned contemporary art museum and fabrication center, the 24-acre MASS MoCA campus has a rich history of serving as the economic engine of the city of North Adams and the surrounding region.