Retail Store Associate

Job Location

Job Summary:

Job Description

Essential Functions

Sales

• Keep store well stocked, displayed and clean.
• Provide prompt and accurate checkout while operating a cash register.
• Verify bank deposit and cash drawer at close of business.
• Communicate over/shorts to Accounting and Retail before leaving for the evening.
• Drop bank deposit at the stores assigned bank and be followed by a member of the Goodwill store staff.
• Follow retail dress code for sales area, including wearing a smock.
• Able to perform opening and closing procedures per retail policy.

Donations

• Greet donors promptly and cheerfully to offer assistance and being courteous and appreciative to all donors
• Offer every donor a receipt.
• Be knowledgeable of acceptable donations, decline donations when appropriate.
• Record donations.
• Sort products into specific containers according to sorting procedures.
• Wear personal protective gear.

Processing

• Meet production goals for grading, sorting, hanging, pricing and tagging donated items in preparation for retail sale.
• Keep store stocked in accordance with production goals by transferring saleable items to sales floor.
• Prepare products for shipping in accordance with the standard operating procedure.
• Wear personal protective gear.

All Areas

• Communicate directives and lead staff during the shift.
• Be available to customers and exhibiting a high level of customer service.
• Be at designated work area ready to work by the scheduled time.
• Communicate shipping and transportation concerns to store management  
• Willing to work at other stores as needed.
• Be knowledgeable of and comply with all company policies and procedures, as well as legal requirements, at all times.
• Maintain a clean and safe work environment.
• Regular, reliable attendance, as defined in Goodwill’s attendance policy.

Minimum Qualifications

Required Skills:

Education

• No education requirements

Experience

• No experience necessary

Knowledge and Skills

• Able to communicate effectively with other store employees.
• Able to learn new processes quickly and possesses strong organizational skills
• Able to problem-solve, prioritize and be able to multi-task.
• Able to do basic math (addition, subtraction, multiplication and division) and manage a budget.
• Able to operate cash register.
• Basic computer skills.