Safety & Security Coordinator - City Center Rink

Company : City Of Providence

Job Description - Safety & Security Coordinator - City Center Rink

Safety and Security Coordinator

Job description
Security and Safety Coordinator Seasonal Position – Winter 2024-2025
City of Providence Parks Department – City Center Rink
City Center Rink is in the heart of downtown Providence between Biltmore and Burnside Park. It is one of the 120 city parks in Providence, including 12 downtown parks. During the winter season, The Providence Rink serves over 50,000 ice skating and ice bumper car patrons. It is the premier destination for visitors to explore our downtown parks and a staple in the community for outdoor activities.
The City Center and Providence Rink is looking for a seasonal Safety and Security Coordinator position. The staff member will work under the supervision of programming coordinators and will report to the Director of Athletic and Event Facilities.
Opportunities at the City Center are fun, fast paced and challenging. Safety and Security coordinator must work to provide the best experience possible for patrons and staff at the facility. This position will work in a security role and promote park rules and regulations. This position will also assist in facility safety as well as opening and closing the facility.
Responsibilities include, but are not limited to:

Monitor outdoor winter facility for safety and security and enhance the experience of the rink customers by providing a fun and safe environment
Monitor theft or loss from patrons on ice rink without admission tickets
Coordinate with the public safety or police department if needed
Primary person for first aid response and incident reports
Communicate on the 2-way radio with management team
Play back security camera footage if needed
Book additional security through the approved security vendor as needed and approved
Assist in facility safety - such as monitoring for tripping or slipping hazards
Assist with opening and closing the facility
Assisting with Facility Management as assigned by the Director of Athletic and Event Facilities
Assist with supervising ice skating patrons
Assist training staff
Provide professional customer service
Communicating clearly and positively with customers and staff
Communicating with patrons about skating rink rules
Communicating with rink management team
Visually watching and reporting ice skating rink for injuries or other challenges
First Aid certification required ( or willing to get first aid certification)
Working outside in cold winter environment
Complete incident reports
Evening and weekend hours
Assist in skate rental room with rentals or returns if needed
Assist in facility setup and breakdown as well as event setup and breakdown
Working with Fire Marshall, Police, Security, and Medics to ensure safety of patrons
Completing property walkthroughs
Other duties may be assigned

Requirements:

Security guard or security personnel experience
Experience working an outdoor facility or public facility
Willingness to work outside.
Ability to work on projects independently with guidance and direction from Programming Supervisors and Director of Athletic and Event Facilities
Weekend or evening availability as well as regular business hours
First Aid, CPR, AED Certification preferred. Basic first aid will be required to acquire within the first 3 weeks.
Evening and weekend hours and holidays will be included - must be available for 2 holidays at minimum and during School Vacation(s)
Open on Christmas Eve, New Years Eve, & New Years Day
Must be available during school vacation breaks 12/23/24-1/2/25 & 2/17/25-2/23/25

Job Type: Temporary
Pay: $20.00 per hour
Expected hours: 28 Max per week
Schedule:

Day shift
Evening shift
Night shift
Weekends as needed

Education:

Associate (Preferred)

Work Location: In person

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Safety & Security Coordinator - City Center Rink

Job Description - Safety & Security Coordinator - City Center Rink

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