Spa Coordinator

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

What you will have an opportunity to do:

• Welcome guests warmly and respond to requests with professionalism and courtesy
• Answer phones, book spa services, manage scheduling, and maintain guest records in the spa database
• Assist guests in navigating their appointments and facility amenities
• Sell spa services and retail products; process transactions accurately
• Maintain cleanliness and presentation of the front desk, retail area, spa, fitness center, pool, and locker rooms
• Perform hourly facility rounds, restock towels and robes, and replenish locker room products
• Confirm group details one week in advance
• Attend department meetings and support Spa Management as needed

What are we looking for?

• Excellent computer skills required.
• Two years of customer service experience desired.
• Ability to obtain a CPR Certification.
• Someone with a flexible schedule that allows them to work weekends and holidays
• Ability to explain, recommend, and promote the variety of Spa menu items.
• Strong written and verbal communication skills.
• Excellent problem-solving skills.

Compensation:

• 17.13 / hour + Commission
• Free hot meals daily
• Complimentary use of fitness center, spa amenities, and pool
• Free golf & zip-lining
• Resort discounts (spa, dining, lodging, retail)
• Hotel and travel discounts nationwide
• 401(k) with immediate vesting and employer match
• Financial wellness & mental health support
• Career advancement opportunities

PLUS Washington Paid Sick Leave:

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.