Stand Manager - Kane County Concessions

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Kane County Cougars are hiring Stand Managers to lead day-to-day operations at our concession stands during home games and special events. This role is ideal for individuals with leadership experience in food service or customer-facing roles who are passionate about teamwork, efficiency, and delivering excellent guest service. As a Stand Manager, you’ll be responsible for supervising staff, ensuring food safety compliance, and maintaining inventory levels—all while helping fans enjoy a top-notch ballpark experience.

ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Supervise and lead a team of concession stand employees (cashiers, cooks, runners, etc.)

• Oversee stand setup, food prep, and break down before and after events.

• Ensure accurate cash handling and adherence to POS procedures.

• Maintain cleanliness, organization, and compliance with all health and safety standards.

• Train and coach team members to uphold high-quality service and operational efficiency.

• Monitor inventory, minimize waste, and report supply needs to Concessions Manager.

• Resolve customer service issues quickly and professionally.

• Communicate with upper management and kitchen staff to ensure smooth stand operations.

• Other duties as assigned.

PREFERRED QUALIFICATIONS:

• Previous experience in food service, concessions, or retail management strongly preferred.

• Strong leadership and communication skills.

• Ability to stay calm and organized in high-volume, fast-paced environments.

• Comfortable working on your feet for extended periods and lifting up to 50 lbs.

• Must be available to work nights, weekends, and holidays during the season.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!