TELLER (part-time) - Belle Branch
Join a team that believes banking is about people first. As a part-time associate, you'll enjoy a flexible schedule, a welcoming culture, and the opportunity to make an impact in your community while balancing life's other priorities.
Branch Hours
Lobby Hours M-TH 8:00-3:30, Friday, 8:00-5:00, Saturday 8:00-11:00
Drive-Up Hours M-F 8:00-4:00, Friday, 8:00-5:00, Saturday 8:00-11:00
This is a part-time position in our Belle branch. The associate will work 10-15 hours/week and must be available and willing to work Saturday mornings.
Job Overview
The Teller is responsible for accurately processing customers’ routine transactions in a professional and friendly manner. The Teller also interacts with customers and provides them with information about their accounts and bank products and services.
Key Responsibilities
o Safely and accurately process customers’ routine transactions such as cashing checks, depositing money, issuing withdrawals, and collecting loan payments
o Issue negotiable items such as cashier’s checks
o Provide customers access to their safe deposit box
o Complete customers’ special requests as needed
o Maintain supply of cash and currency in personal cash drawer
o Count personal cash drawer at the end of each shift to make sure it balances
o Reconcile personal cash drawer in the event drawer does not balance
o Interact with customers in person, on telephone, or through other electronic communications in a friendly, helpful, and patient manner
o Answer customers’ basic inquiries about their accounts
o Identify customer needs through active listening and provide tailored solutions to enhance satisfaction and build loyalty.
o Comply with bank operations and security procedures
o Maintain confidentiality of customer and bank operations information
o Other duties as assigned by manager
Qualifications, Skills and Abilities
o High school diploma or equivalent preferred, not required and/or prefer to be at least 16 years of age at time of employment
o Previous cash-handling or customer service experience preferred.
o Strong attention to detail and accuracy.
o Commitment to confidentiality.
o Excellent communication and interpersonal skills.
o Ability to work in a fast-paced environment and handle multiple tasks.
o Basic computer skills and ability to learn new technologies
Working Conditions
o Will require working on Saturday’s, you will be in a rotation
o Standing for extended periods and handling cash regularly.
Equal Opportunity Statement
Mid America Bank is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and welcome applications from all qualified candidates regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or veteran status.
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