Valet Runner Part-Time

Summary:   Parks and retrieves guest vehicles safely according to established policies and guest service standards. 

Engagement Expectations: 

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language


• Proactively greet team members and guests, initiating interaction to provide service


• Always use a positive parting remark to end the conversation

Essential Job Functions:

• Greets guests according to service standards.


• Explains Rivers Casino parking and retrieval procedure to ensure guest satisfaction.


• Responds to guest request for casino related information such as property amenities, special events and promotions.


• Strives to answer the valet phone within 3 rings and maintain professional telephone etiquette.


• Maintains proper storage and labeling of guest keys and tags.


• Opens and closes vehicle doors upon arrival and departure.


• Parks arriving vehicles and retrieves parked vehicles.


• Completes accident reports.


• Performs all other duties as assigned.

Qualifications: 

• Must be 18 years of age or older.


• High school diploma or equivalent.


• One or more years of related experience or training preferred.


• Must have a valid driver’s license and driving record must meet driver eligibility requirements of Rivers Casino’s insurance policy.


• Able to drive vehicles with automatic or manual shift transmissions.


• Ability to communicate with team members and guests.


• Ability to work flexible shifts and days of the week including holidays.


• Ability to obtain and maintain all necessary licensing.

Physical and Mental Demands:

• Must be able to sprint to/from vehicles.


• Regularly required to see, talk and hear; use hands to finger, handle, or feel; reach with hands and arms; sit, stand, walk and run.


• Occasionally must lift and/or move up to 25 pounds.


• Able to work with others while maintaining a positive and professional demeanor.