Visitor Services Assistant

The Morgan Library & Museum invites applications for the position of Visitor Services Assistant. The Visitor Services Assistant (VSA) will provide museum patrons with a general introduction and orientation to the Morgan Library & Museum. 

Responsibilities:

· Scan admission tickets and/or collect fees and manage the flow of patrons throughout the museum and provide Coat Room service to visitors by checking and returning bags and garments.

· Sell tickets to programs and events.

· Provide information and answer questions related to museum exhibits and membership and assist with new enrollment or membership renewal.

· Answer telephones and provide information to callers or direct calls, as necessary.

•  High School Diploma or the equivalent preferred
• Previous customer service experience, especially in museums or similar attractions
• Excellent communication skills
• Familiarity with computer use, including Windows-based operating systems
• Ability to work both weekdays and weekends, specifically Tuesdays, Fridays, and Sundays, plus several evenings per      month
• Ability to lift, move boxes of materials and/or stanchions (25 pounds)

To apply: 

Please include a cover letter with salary requirements

The Morgan Library & Museum receives many applications and inquiries for employment. Unfortunately, we are not able to respond to all of them. Due to the high volume of applicants, we can contact only those candidates whose skills and background best fit our needs.

EEO Statement

The Morgan is an Equal Opportunity Employer and is committed to complying with all federal, state, and local equal employment opportunity laws. The Morgan provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, marital status, military or veteran status, domestic violence victim status or any other basis prohibited by applicable federal, state, and/or local laws.