Customer Success Manager

Are you passionate about being part of a fast-paced environment? Do you enjoy working as a team to help others achieve their goals while achieving your own?
Workwolf is on the hunt for a passionate and results-driven Customer Success Manager to join our team. As a CSM, you will play a pivotal role in ensuring our clients maximize the value of our platform, achieve their business objectives, and cultivate long-term partnerships with our company. You would be joining an exciting, hardworking, remote and flexible team that is relentlessly focused on revolutionizing how companies hire in today's world.
About the role Earning Potential: $1,000+ USD monthly
Location: Remote
Hours: 9:00am – 5:00pm EST (flexible)
Start Date: Flexible
Career Path: Customer Success, with the potential to move into Sales
How we'll set you up for success Complete onboarding program to understand the industry, platform, and ICP
Access to the entire team daily for support (dev team and sales)
Ongoing professional development, book club, levelling up skill set, coaching sessions
About you 2+ years' experience in B2B sales, client retention/success, telemarketing/phone prospecting, or business development in a high-tech or SaaS industry
Ability to build rapport on the phone and in virtual meetings
Experience in high-volume outbound sales prospecting and client retention strategies
Experience with tools such as Apollo, Hubspot, LinkedIn Sales Navigator
Familiar with PC or Mac systems and the Google + Microsoft Suite
Flawless English communication skills; both written and oral
Demonstrated ability to work solo as well as being a productive team member, making outbound calls every day
Must be an excellent problem-solver and willing to collaborate in an exceedingly competitive environment
Any previous sales training is great
About Workwolf Workwolf is hiring software that finds, screens, and validates quality candidates better than humans can. Using proprietary technology to screen and verify backgrounds, the platform automates the recruitment process, bringing unmatched efficiencies to the employment market.
If you are passionate about customer success and thrive in a dynamic, client-focused environment, we want to hear from you! Apply now to join the WorkWolf team and help shape the future of HR technology.