Medical Receptionist - Hiring Now

North Eastern Health Centre is continuing to grow and we are looking for a fresh face to join our great team of friendly, passionate and professional receptionists.

We are a busy 6-day general practice seeking an experienced receptionist with great interpersonal skills and a can-do attitude, who is ready for an exciting new challenge. The role is casual, with a strong view for permanency for the right candidate.

Key criteria:

• strong patient/customer focus within a reception and/or administrative role
• able to multi-task, problem solve and work efficiently
• kind, calm and professional manner both face to face and over the phone
• excellent organisational and time management skills
• self-motivated and enthusiastic
• able to work autonomously and as part of a team
• computer literate and tech savvy
• knowledge of clinical software and Medicare (desirable)
• capacity to cover shifts across weekdays (7.45am-6.30pm) and Saturdays on a rotating roster (8.00am-12.30pm), including at short notice
• current first aid certificate as well as a national criminal history check

Duties include, but are not limited to:

• ensuring smooth patient flow through practice
• greeting patients, attending to busy phone lines, managing appointment bookings and overseeing waiting room
• creating and maintaining accurate and detailed patient records
• opening and closing practice, including consult and treatment rooms
• processing Medicare, DVA and private invoicing and receipting
• reconciling end-of-day EFTPOS and banking
• ensuring doctor’s rooms and common areas are tidy, clean and well stocked
• supporting clinical team in a range of administrative tasks, including emailing, filing, faxing, photocopying and scanning
• liaising with clinical team, peers, leadership, allied health professionals, visitors and patients and their families in a kind, compassionate and professional manner at all times

What we can offer you:

• be part of a group where your efforts are noticed and valued
• be supported with ongoing training and educational opportunities
• location close to cafes, bakeries, supermarkets and shopping malls

If the above criteria sounds like you, we’d love to hear from you! Please forward your cover letter and resume to [email protected], att: Practice Manager.

Please include a cover letter that outlines your experience and addresses the essential key criteria. Your resume should include at least 2 current referees.

Interviews will start after 30 May 2024.

Previous applicants need not apply.

MUST BE AN AUSTRALIAN CITIZEN OR PERMANENT RESIDENT

NO EMPLOYMENT AGENCIES PLEASE