Branch Manager - General Workshop Tomago

For more than 30 years WesTrac has set the benchmark in equipment management solutions, providing customers across Western Australia, New South Wales and the Australian Capital Territory. As one of the largest authorised Cat equipment dealers in the world, WesTrac provides customer with a wide range of machinery and construction equipment as well as comprehensive whole-of-life management solutions. With more than 3,300 staff and 190 apprentices, WesTrac is dedicated to creating and delivering outstanding value for our employees. Let’s do the Work.

BRANCH MANAGER – General Workshop Tomago

About the role

WesTrac is currently seeking an accomplished Branch Manager to lead our team within the General Workshop based at Tomago. This role is full time and permanent, leading and managing a dynamic team of operational and customers support staff responsible for New Machines and Machine Rebuilds for the Construction and Mining industries. The General Workshop Branch Manager reports directly to Regional Manager – Tomago Operations.

As the Branch Manager, you will be accountable for overseeing the financial and operational performance of the branch, including the management of customer relationships, whilst providing supervision and leadership to the team members within their allocated area to ensure safety, quality and efficiency are of the highest standard resulting in exceptional customer satisfaction.

We are looking for a leader who can mentor and lead a team to perform to the best of their ability and one who can identify and mentor our future leaders. We need a dynamic leader, a team player with the strength to build and maintain successful relationships both internally and externally.

Integral to this position is the requirements to effectively manage process efficiencies and engage with the sales team to ensure our customer needs are fulfilled.

Key Responsibilities

• Developing and enhancing the culture of the General Workshop
• Overseeing the financial and operational performance
• Management of customer relationships
• Providing supervision and leadership to the team (greater than 100 people)
• Promoting safety, quality and efficiency are of the highest standard resulting in exceptional customer satisfaction
• Promote and empower the team to drive continuous improvement activities within the GWS and throughout the business
• Deliver on strategic initiatives linked to the WesTrac NSW Business plan

Skills & Experience

As the successful candidate you will possess the following skills:

• Proven experience managing a large team in a complex operational environment
• Demonstrated experience successfully implementing Lean methodology
• Demonstrated industry experience in an operational, maintenance, engineering or manufacturing environment
• Highly developed commercial business acumen skills with the ability to successfully manage customer relationships, budgets, data analysis and compile reports
• Short and long term maintenance and workshop planning experience
• Strong technical knowledge of Caterpillar or similar heavy mobile equipment
• Tertiary qualification in Business, Engineering or related field will be highly regarded

You will possess a professional and proactive approach to your work, with proven experience in supporting high performance teams. As a strong communicator and influencer, you will have the ability to work effectively across all levels of the business and be adept in negotiating and problem solving in a fluid and dynamic environment.

Benefits

• Competitive salary and benefits scheme
• Company funded income protection
• Flexible work arrangements
• Purchased leave
• Discounted private health plan
• Fitness passport

Apply Now

If you believe you have the skills and experience to succeed in this role, please submit your cover letter and resume for consideration via the link.

For further information regarding this role, please contact our Recruitment team on 1300 797 028. Job Number: 880205.

Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.

At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture.