Customer Service Officer

Your new company


We have an exciting opportunity for a Customer Service officer to join a Local Council on the North Side of Brisbane.


Your new role

• Undertake the provision of accurate and appropriate responses to customer enquiries and issues
• Compile requests for action by Council departments, process applications and complete financial transactions
• Ensure compliance with relevant Council and Customer Services policies, practices, procedures, and service standards.
• Providing input into the development of departmental procedures and processes, advocating for the customer and supporting continual improvement and efficiency
• Assist with developing the capability and capacity within the team and contribute to a positive working environment

What you'll need to succeed

• Great communication skills
  
  
• Customer service experience
  
  
• Have experience in a similar role
  
  

What you'll get in return

• This is a 6-month contract with the possibility of an extension
  
  
• A fantastic training programme
  
  
• Paying $37.45 per hour + super
  
  

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.