⢠Manage Accounts Receivable, including invoicing and payment follow-ups.
⢠Process Accounts Payable, including reviewing and verifying vendor bills.
⢠Perform regular bank reconciliations and maintain accurate financial records.
⢠Monitor and manage the accounts inbox, ensuring timely responses and follow-up.
⢠Create, edit, assign, and monitor service work orders.
⢠Manage daily active work orders, including open order triage, updates, and sales forecasting.
⢠Respond promptly to customer enquiries through the service inbox and phone.
⢠Maintain exceptional customer service through professional communication.
⢠Utilize Google Workspace (Gmail, Sheets, Docs, Calendar) for reporting, documentation, and workflow management.
⢠Collaborate with internal teams to improve financial and service processes.
⢠Maintain high levels of accuracy, organization, and attention to detail in all tasks.