Call Center Associate - Work from home

Job Description:

ManpowerGroup is seeking a dedicated and hardworking individual to join our team as a Call Center Associate. This position is a part-time, work-from-home opportunity based in Brisbane, Queensland, AU. As an Entry Level position, no prior experience is required, making it an ideal opportunity for someone looking to start their career in customer service.

Responsibilities: - Handle inbound and outbound calls from customers regarding products or services - Provide exceptional customer service by addressing inquiries, resolving issues, and providing information - Utilize company databases to accurately input and update customer information - Collaborate with team members to ensure a seamless customer experience - Adhere to established protocols and procedures to deliver consistent service quality - Meet or exceed performance targets for call volume, customer satisfaction, and resolution efficiency

Requirements: - Strong dedication and work ethic - Excellent planning and organizational skills - Ability to demonstrate leadership qualities in a team environment - Clear and professional communication skills - Basic computer proficiency and familiarity with CRM software - High school diploma or equivalent

Benefits: - Profit sharing opportunities - Paid sick leave - Travel opportunities for top performers - Promotes work-life balance and employee well-being - Opportunity to grow and develop within the company

Deadline to apply: May 16, 2024

Equal Opportunity Statement: ManpowerGroup is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.