Client Relations Assistant

Job Description:

We are currently seeking a passionate and independent Client Relations Assistant to join our team at Western & Southern Financial Group in Brisbane, Queensland. This is a part-time entry-level position ideal for someone looking to gain experience in client relations within the financial services industry.

Responsibilities: 1. Assist in maintaining client relationships through regular communication and follow-up. 2. Support the Client Relations Manager in organizing and coordinating client events and meetings. 3. Respond to client inquiries and concerns in a timely and professional manner. 4. Assist in preparing reports and presentations for client meetings. 5. Work closely with various departments within the organization to ensure client needs are met. 6. Utilize emotional intelligence to navigate challenging client interactions and build strong relationships. 7. Assist in project management tasks related to client initiatives and campaigns.

Requirements: 1. Minimum of 1 year of experience in a customer service or client relations role. 2. A passion for working with clients and helping them achieve their financial goals. 3. Ability to work independently and prioritize tasks effectively. 4. Strong organizational and project management skills. 5. Emotional intelligence to understand and empathize with client needs. 6. Excellent communication and interpersonal skills. 7. Proficiency in Microsoft Office suite. 8. Bachelor's degree in Business Administration, Finance, or a related field preferred.

Benefits: - Relocation allowance for eligible candidates. - Company transportation for work-related travel. - Parental leave for new parents.

Working Environment: At Western & Southern Financial Group, we nurture an entrepreneurial atmosphere, even within an established organization. We value creativity, innovation, and a willingness to take initiative. Our team is supportive, collaborative, and dedicated to providing the best possible service to our clients.

Deadline to apply: June 28, 2024

Equal Opportunity Statement: Western & Southern Financial Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to building a diverse and inclusive workforce where all individuals are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.