Customer Care Assistant

Job Description:

We are looking for a dynamic and energetic Customer Care Assistant to join our team at Harley-Davidson in Brisbane, Queensland. As a Customer Care Assistant, you will be responsible for providing exceptional customer service and support to our valued customers.

Responsibilities: - Handle customer inquiries and provide information about products and services - Assist customers with product selection and purchases - Process orders and returns in a timely and efficient manner - Resolve customer complaints and issues with a positive attitude - Maintain customer records and ensure accuracy of information - Collaborate with other team members to ensure seamless customer experience - Stay up-to-date on product knowledge and industry trends - Assist in organizing and participating in promotional events and activities - Conduct market research to identify customer needs and preferences

Requirements: - Proven experience as a Customer Care Assistant or similar role - Excellent communication and interpersonal skills - Energetic and hardworking attitude - Ability to research and adapt quickly to changing circumstances - High school diploma or equivalent - Basic computer skills and proficiency in Microsoft Office Suite - Knowledge of Harley-Davidson products and services is a plus

Benefits: - Disability insurance - Travel & spending expenses - Joining Bonus

Working Environment: At Harley-Davidson, we believe in providing a supportive and innovative working environment where employees are encouraged to continuously learn and adapt to stay ahead in a rapidly changing world. We value teamwork, creativity, and a commitment to excellence.

Equal Opportunity Statement: Harley-Davidson is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status.

Deadline to apply: May 18, 2024

If you meet the requirements and are ready to join a team that values hard work, creativity, and customer service, we encourage you to apply for the Customer Care Assistant position at Harley-Davidson in Brisbane, Queensland. We look forward to reviewing your application.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.