Customer Support Associate - Remote Work

Job Description:

Morgan Stanley is seeking a motivated and detail-oriented individual to join our team as a part-time Customer Support Associate. This position will be a remote work opportunity based in Adelaide, South Australia. As an Entry Level role, no prior experience is required, making it a perfect opportunity for those looking to start their career in customer support.

Responsibilities: - Provide exceptional customer support via phone, email, and chat channels - Resolve customer inquiries and issues in a timely and professional manner - Conduct research to provide accurate and helpful information to customers - Utilize negotiation skills to handle escalated customer concerns - Collaborate with team members to improve processes and enhance the customer experience

Requirements: - Strong communication skills and attention to detail - Driven and reliable personality traits - Ability to work independently and as part of a team - Basic computer skills and proficiency in Microsoft Office suite - Soft skills in negotiation and research - High school diploma or equivalent

Benefits: - Profit sharing opportunities - Vision insurance - Dental insurance

Working Environment: At Morgan Stanley, we encourage calculated risk-taking to drive innovation and progress. We provide a supportive and inclusive environment where employees are empowered to contribute their unique skills and ideas.

Equal Opportunity Statement: Morgan Stanley is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, religion, or disability status.

Deadline to Apply: Interested candidates should submit their application by May 18, 2024. Apply now to join our dynamic team and kickstart your career in customer support with Morgan Stanley.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.