Customer Support Officer

Job Description:

Aramark is seeking a talented and driven Customer Support Officer to join our team in Brisbane, Queensland, AU. This part-time position is perfect for individuals looking to kickstart their career in customer support. As an entry-level role, we welcome candidates with at least 1 year of experience, however, we are also open to fresh graduates with the right mindset and attitude.

Responsibilities: - Provide exceptional customer support to clients via phone, email, and in-person meetings - Address and resolve customer inquiries, complaints, and issues in a timely and professional manner - Collaborate with cross-functional teams to ensure customer satisfaction and resolve any escalated issues - Utilize project management skills to coordinate and implement solutions for customer problems - Conduct presentations to clients on new products, services, and features - Monitor and analyze customer feedback to identify trends and implement improvements to the customer support process - Maintain accurate records of customer interactions and transactions

Requirements: - Hardworking and passionate about delivering exceptional customer service - Strong project management skills and the ability to prioritize tasks effectively - Excellent presentation skills and the ability to communicate effectively with clients - Proficient in using Microsoft Office Suite and CRM software - Ability to work in a fast-paced environment and adapt to changing priorities - High school diploma or equivalent required; Bachelor's degree preferred

Benefits: - Relocation allowance for eligible candidates - Gym membership for employees - Vision insurance coverage

Working Environment: At Aramark, we provide an environment where technology is harnessed to drive innovation and efficiency. You will have access to cutting-edge tools and resources to support your work and professional development.

Deadline to Apply: May 18, 2024

Equal Opportunity Statement: Aramark is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal opportunities to all employees and applicants without regard to race, gender, age, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.