Online Account Support Associate

Job Description:

DISH Network is seeking a motivated and reliable individual to join our team as an Online Account Support Associate in Canberra, Australian Capital Territory. This is a part-time position suitable for entry-level candidates with 0 years of experience.

Responsibilities: - Provide online account support to customers through various channels such as email, chat, and social media. - Assist customers with account inquiries, billing questions, and technical issues. - Proactively identify and resolve customer concerns to ensure a positive experience. - Utilize company resources to provide accurate and timely information to customers. - Maintain detailed records of customer interactions and resolutions. - Collaborate with other team members to improve overall customer satisfaction.

Requirements: - Reliable and resourceful individual who can work independently and as part of a team. - Strong adaptability to changing business needs and customer preferences. - Attention to detail to ensure accuracy in account management. - Excellent communication skills, both written and verbal. - Proficiency in using online tools and platforms. - Ability to multi-task and prioritize workload effectively.

Benefits: - Life insurance coverage for all employees. - Joining bonus for new hires. - Free accommodation for employees in Canberra.

Working Environment: At DISH Network, we prioritize employee well-being through health and wellness initiatives. We provide a supportive and inclusive work environment where employees can thrive and grow professionally.

Deadline to Apply: Interested candidates must apply by May 18, 2024.

Equal Opportunity Statement: DISH Network is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.